Staff 360° for MBA Students

Our services can certainly help you with obtaining really valuable feedback as part of an MBA module.

Our ‘On Demand’ service uses our standard questionnaire template that is designed to suit most managers in the majority of situations. It is based on what is considered to be general good practice for leadership and management and is based on the capabilities listed in the panel below.

As part of the process, we will ask you to complete a questionnaire and then invite your nominated team members, peers and superiors to complete a questionnaire all in confidence using our secure on-line system that guarantees anonymity. This will generate a report that will be sent to you. We highly recommend a personal feedback session to go through the report and discuss the findings with you.

The second option is our ‘Enhanced’ service. This will enable you to have the basic questionnaire amended to suit your specific needs – we will talk this through with you or you can email your requirements and we will do the rest. Apart from this, the process is exactly the same.

LEADERSHIP & MANAGEMENT CAPABILITIES

We believe that people holding a line management responsibility, should have the following capabilities:

Leadership

• Provide staff with a vision of where we are going
  
• Involve our people in the planning of business goals and targets
  
• Motivate and inspire people to achieve success
  
• Encourage people to share their ideas for making improvements to
  
• their own and others performance
  
• Listen to people to show genuine interest
  
• Empower people to take ownership and responsibility for jobs
  
• Praise and recognise good performance
  

Management

• Agree with people their personal goals, targets and/or objectives
• Agree with people the standard of performance that we are looking
  
• for in each area of the business
  
• Monitor and review the performance of each member of staff
  
• Provide staff with feedback on their performance – positive and
  
• negative
  
• Carry out regular appraisal reviews on performance
  

Development

• Encourage people to develop in line with their objectives
• Identify and plan training needs of the team
  
• Ensure that all team members can access training and
  
• development in an equal and fair manner
  
• Ensure that the induction for new staff is effective
  
• Provide support for staff during their learning and development
  
• projects
  
• Carry out on-the-job coaching to improve performance
  
• Evaluate the impact of learning and development activities on
  
• performance